WestJet is currently experiencing network-wide technical issues that are impacting flights. If you’re scheduled to fly, please check with the airline for the most up-to-date information.

WestJet rencontre actuellement des problèmes techniques à l’échelle de son réseau qui ont des répercussions sur ses vols. Si vous avez un vol prévu, veuillez vérifier auprès de ligne aérienne pour obtenir les informations les plus récentes.

Accessibility

Our Commitment

YXE believes that accessibility is of the utmost important for all our guests and we are continually working to enhance all services.

Our Accessibility Services

Our facility currently offers:

Accessible washrooms icon/Icône des toilettes accessibles.
  • Accessible gender neutral and family washrooms.
  • Barrier-free entry and exit washrooms.
Wheelchair icon/icône de fauteuil roulant.
  • Transport wheelchairs are available for guests use. 
Accessible elevator and ramp icon/icône d'asenseurs et de rampes accessibles.
  • Accessible ramps and elevators.
  • Accessible curbside zone.
Flight information monitor icon/icône du moniteur d'informations de vol.
  • Flight information monitors located throughout the terminal.
Service animal icon/icône d'animal de service.
  • Two Pet Relief Areas located pre-security.
  • One Pet Relief Area in post-security, located at the top of the escalator.
Accessibility icon/icône d'accessibilité
  • WCAG 2.0 AA Compliance.

Accessible Assistance

YXE Parking Map/Carte du stationnement à YXE

Accessible Parking

You can find accessible parking stalls in our public parking lots:

  • ExpressXE (short-term): Accessible stalls are in the first row, next to the cross walks, on both the far north and south ends of the parking lot.
  • StandardXE (long-term): Accessible stalls are in the first row of this parking lot, with three stalls next to the north crosswalk and eight stalls located between the two south crosswalks.

Accessible Drop-Off and Pick-Up Zones

  • Accessible Curbside Zones: These zones are identified with line painting and signage along the public curb. These areas are equipped with curb ramps and are  intended for persons with disabilities (or caregivers) to utilize for a short duration, while transitioning in and out of vehicles.  
  • Accessible Assistance: Assistance from our public curb to our check in hall, and from our arrivals area to our public curb can be requested either in advance (recommended) or on demand:
    • By Email: [email protected].
    • By Phone: 306-934-7275.
    • In Person: at the ParkXE desk located in the middle of the terminal building next to the check-in hall.
  • If you or someone you know requires additional assistance throughout the terminal, please contact the individual airline directly in advance.

Accessible Ground Transportation

Several accessible ground transportation providers operate at YXE:

  • Taxi Services: on site, taxis can be found along the terminal curbside. Taxis can also be pre-arranged by contacting the companies directly, or by contacting our Curbside Operations Group. Additionally, taxis that service the airport have vehicles that can carry a non-folding or non-collapsible mobility aids.
  • Taxi Companies:
    • Captain Taxi (306-242-0000)
    • Hey Taxi (306-668-8888)
    • Metro Taxi (306-651-0000)
    • Comfort Cabs (306-242-6666)
    • Riide (306-652-2222)
    • Radio Cabs (306-242-2626) 
  • YXE’s Curbside Operations Group:
    • Email: [email protected]
    • Phone: 306-934-7275
    • In Person: at the ParkXE desk located in the middle of the terminal building next to the check-in hall.
YXE's pickup and dropoff zone / zone d'embarquement et de débarquement de YXE.
Shuttle service icon/icône de service de navette

 Shuttle Services:

Accessible shuttle service to and from the jetSet parking lot is available.

Car rentals icon/icône de services de location de voitures.

Car Rentals:

Hand-controlled equipped vehicle rentals can be arranged. We recommend contacting the respective car rental agency to coordinate your hand-controlled equipped vehicle rental 72 hours in advance.

City Bus Icon/icône d'autobus urbain.

 City Transit:

All standard Saskatoon Transit buses are low-floor, have ramps, along with designated spaces for mobility aids. The closest bus stop is located on the public curb. Find route information here.

Access Transit:

Through Access Transit, the City of Saskatoon offers a variety of travel options for residents with reduced mobility.

 

Hidden Disabilities Sunflower Program

YXE Saskatoon Airport participates in the Hidden Disabilities Sunflower Program, offering sunflower lanyards to travelers with non-visible disabilities. These lanyards signal to airport staff the need for assistance and is designed to make a traveller’s journey through the airport easier. Passengers can pick them up at the Information Desk, located pre-security in the terminal’s centre.

Hidden Disabilities Sunflower Program Badge/ Badge du programme Tournesol des handicaps invisibles.

 

Rick Hansen Foundation Accessibility Certification

YXE Saskatoon Airport is proud to be certified under the Rick Hansen Foundation Accessibility Certification program, which works towards improving accessibility of the built environment in Canada.

Visit the Rick Hansen Foundation website for more information about their Accessibility Certification program.

Rick Hansen Certification Badge/Badge de la certification Rick Hansen.

Our Accessibility Plan

 

Through its Accessibility Plan and Feedback Process, the Saskatoon Airport is committed to ensure that accessibility is of the utmost importance for all our guests, and that we are continually working to increase the level of service we provide.

Progress Report – 2025

Feedback Process

At YXE, we encourage feedback regarding our Accessibility Plan & Feedback Process and any areas where it is believed we can improve. Feedback can be provided anonymously and will be acknowledged in the same way it was received.
The Manager, Customer and Terminal Services is responsible for receiving feedback on behalf of YXE Saskatoon Airport.

Feedback is received by the public through the following ways:

Social Media:
Instagram: @yxe.ca
Facebook: @yxe.ca
Twitter: @yxe_ca

Email:
[email protected]

Through our Website:
https://yxe.ca/contact-us/

By Phone:
306-975-8900

By Mail:

Saskatoon Airport Authority

Attention: Manager, Customer and Terminal Services

Suite 1 – 2625 Airport Dr.

Saskatoon, SK. S7L 7L1

Our Governing Regulations

The Saskatoon Airport is subject to the Canadian Transportation Agency’s Accessible Transportation for Persons with Disabilities Regulations. These regulations govern the airport’s services for people with disabilities and any applicable conditions.

Under the act, our obligations are to the following: 

Government of Canada Resources

For additional information on accessibility, visit the following pages on the Government of Canada’s website: